When In Doubt…

It’s important to know what to do when a salesperson knocks on your door;

You need to know the right questions to ask
Be careful to not give away personal information
But if all else fails and you feel pressured to sign a contract, just remember you can always IGNORE THE DOOR

Please feel free to share YOUR stories with us at www.ignorethedoor.ca.

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On the Net

Water heater salesmen knocking again

Remember Universal Energy Corp. and its parent company, Just Energy Group Ltd.?

Watch out for door-to-door scammers

Door-to-door salespeople are the scourge of the earth, says consumer advocate Ellen Roseman. In her view, allowing an army of pushy salespeople to trick people into signing contracts adds no value and should be outlawed.

Water heater rental battle on social media

A campaign imploring consumers to ignore door-to-door salespeople is part of a social media campaign set up by a water heater rental company to challenge their competitors.

Report: Staying in Hot Water

Download a copy of the report Staying In Hot Water: Consumers Need Better Information to learn more about how to protect yourself in a deregulated hot water heater rental market.
Download

Hot Water Facts

This summer, an estimated 600,000 households in Ontario will be visited by door to door sales for a new rental hot water tank. A new report Staying In Hot Water - Consumers Need Better Information commissioned by The Consumers’ Waterheater Income Fund (now EnerCare), finds that contracts for rental water heaters are being signed by consumers who have an incomplete understanding of contract terms and overestimate the extent of possible energy savings.